Terms

Terms and Conditions

General

Any violation of the following will result in the manager or owner having the right to call authorities to assist in immediate vacation of the property:-

• Check in 3:00 pm / Check out 10:00am
• No smoking in the house
• Number of people occupying the house must not exceed that as requested and paid for
• No Bucks/Hens weekends
• No schoolies

Dolphin Retreat is to be left in the same condition as found on arrival.

Lost property will be held for a period of one (1) month. It is the responsibility of the guest to contact Dolphin Retreat management to claim lost property. On request, lost property will be returned via a pre-paid and addressed Australia Post envelope.

Linen can be provided from $20 per person. Please arrange this at the time of booking.

Cancellation Policy

Notice of 6 – 4 weeks prior to arrival date, a cancellation fee of $150.00 will be incurred. Notice of 4 weeks or less, prior to arrival, NO REFUND will apply.

Bond

It is also a condition of booking that a bond, totalling $400.00, be received. If the owners are not in receipt of the bond at least four (4) weeks prior to the booking date, the above cancellation policy will apply.

After Dolphin Retreat is in receipt of payment, the manager or owner of Dolphin Retreat, will contact the guest/s for a payment of bond totalling $400.00. Please note that if the bond is not received within 4 weeks of the check in date, the above cancellation policy will apply. The person booking the room and completing the bond form will be deemed responsible for their actions and those of any of the party.

The Manager of Dolphin Retreat reserves the right to replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged and may include any cost for loss of business. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary. The guest acknowledges that charges may be debited from the bond fee.

Note: Pricing is subject to change, and a minimum stay period and other conditions may apply. You should confirm pricing with the property owner.

The above terms and conditions are deemed to have been accepted when the booking is confirmed and a payment is received. Please download our Bond Form here.

Dolphin Retreat is pet friendly and gay friendly.